7 Key Ingredients to Successful Monitoring

At STAT Medical Alert, we didn’t just choose any Monitoring Station.  We chose a leader in the industry.

When an emergency takes place, a competent and kind voice assures our clients that everything will be alright. That’s the difference between an alarm system and an alarm company. Our team members are carefully selected and trained. They are highly intelligent, hard-working individuals that care about those they serve. They are kind, polite, courteous, thoughtful and encouraging.

Both of our facilities are UL listed, exceeding all of the Underwriters Laboratories stringent requirements for alarm monitoring facilities set forth in UL 827. We provide real-time instant redundancy between our two central station monitoring facilities, protecting our clients under any circumstance. Our technology includes:

• Auto-start engine driven generators with multiple fuel sources

• Redundant wide-area network circuits connecting our facilities

• Mirrored SurGard System III receivers

• 5-way redundancy between our Stages by SGS automation servers

“AvantGuard invests so much in technology because it is really the critical component that allows us to make great use of our people.” – Justin Bailey, President & COO

Accurately creating and maintaining accurate information for each customer’s account is like the base of a pyramid. We check and double check to make sure the each account is set up correctly with all the information that our operators will need to help customers quickly and effectively. We offer different data entry options to our dealers to accommodate their unique needs. Dealers also have the option to input account information on our free web access – Simple Portal. Contact us for more questions.

AvantGuard develops customized procedures to meet the specific needs of every dealers’ customers. Our IT professionals have many years of combined technical experience and knowledge that help us better serve our dealers and their customers. Our skilled team members write and program step-by-step response instructions for our operators, making sure that each customer is helped within seconds, regardless of the type of alarm system they use. We also provide continuous training to our team members to make sure that they are up to speed on all of the latest innovations in the monitoring industry.  Our operators are trained to carefully follow the customized, step-by-step instructions linked to every account. This takes the guesswork out of every call and allows operators to assess and respond within seconds, saving hundreds of lives and property every year.

Our commitment to answer calls quickly and accurately enables AvantGuard to provide the best monitoring services possible to our Dealers. AvantGuard’s Quality Assurance Department continually evaluates the performance of our highly trained Central Station Operators ensuring that every team member not only meets our high standards of service, but is also setting performance goals to continually fine tune that service.

We strive to build and maintain strong relationships with our customers. We deliver good service by meeting and exceeding expectations. We develop and employ systems that help us be consistent in our service delivery. We won’t commit to providing a service unless we know we can do it well.

Unprepared for another Tragedy

In this article you will find information that I have gathered after the horrific Florida School Shooting.  This article is not meant to frighten anyone.  I believe as always EDUCATION is key.  This is to educate the public about college campuses.  I will not be naming Campuses due to giving exposure to anyone who may take advantage of this article to cause harm.   Just a little background on the NRA.  The National Rifle Association is indeed a tax-exempt nonprofit organization. To be specific, it has 501(c)(4) status, meaning it is regarded as a “social welfare organization” by the Internal Revenue Service,

In a descriptive study, Myers (2016) explored public safety directors’ reports of their deliberate efforts to design, implement, and assess preparedness procedures for responding to an active-shooter situation on their respective college or university campus. The study was conducted with eight public safety directors at private, four-year institutions in a state within the Northeastern United States. The study found most private colleges and universities in the participating state do not have a current active-shooter policy at their institutions. Thus, they are ill-prepared to address most active shooter situations. All campuses participating in the study had a firearm policy at their institutions and structures in place to mitigate the risk of an active shooter. Some of the structures were an emergency notification system, camera systems, card access systems, and emergency blue light towers. Nevertheless, without an active-shooter policy, these structures alone are likely to be insufficient. Myers (2016) recommended that all colleges and universities should have a current active-shooter policy that is known to the entire campus population. Because these shooting events cause confusion, chaos, and high stress, administrators, faculty, staff, and students must be sufficiently prepared to handle violent situations on campus in accordance with a consistent and well-understood policy. For the institutions that have a current active-shooter policy in place, a set of criteria should be formulated for regularly examining the effectiveness of the current policy. Doing so is critical. Conditions regularly change on campuses, new situations arise, and new technology emerges. Few, if any, private colleges and universities in the study have mandatory training for members of the campus community to deal with active-shooter situations. While others mainly have voluntary training, it is unlikely to attract sufficient members of   the campus communities. Within this study, all campuses noted that they had a handbook, brochures, documents, a Website, or videos to enhance awareness of how to handle an active shooter enhance awareness of how to handle an active shooter situation. Nevertheless, not one campus practiced a drill or exercise specifically for an active shooter situation. This lack of training may be “standard practice” because organizing and implementing such training and drills is a daunting task and public safety departments are not positioned to authorize such activities on their own.

Most deaths occur during the first five minutes. Preparing teachers and students would save lives.  Hardly any American schools hold active-shooter drills, but almost all of them hold regular fire drills. It’s been 50 years since fire was a real threat to safety in America’s schools. It’s time to rethink those priorities.

Almost every school student in America has a cellphone. On Wednesday in Florida, many witnesses texted their parents asking them to call the police. This was the right thing to do. Dialing 911 themselves could have attracted the shooter to the sound of their voices, with deadly consequences. We need to impress upon our tech-savvy young people that time is critical in active-shooter situations. Students and teachers shouldn’t waste precious minutes. They must find a way to contact law enforcement immediately when lives are in danger.

Our Company has always suggested that during an event such as an active shooter situation, the EVER SO slightest movement is best.  Providing teachers with SOS buttons that can directly dispatch authorities during these situations is best option in our opinion.

We hope that people will take a stand in protecting our children and education is key.  Understanding how we can all collectively make our schools safer.  The word BUDGET should not be a part of making decisions here.

 

Relying on your cell phone during emergency crisis, why it may be a bad idea.

Last weekend, many of my friends and family decided to attend that unprecedented event that swept through downtown Washington, dominating the news and headlines. No, not that one. I am talking about the Women’s March on Washington.

Originally planned and permitted for 250,000 people, a respectable number to be sure, it ballooned to at least twice that, and probably more depending on whom you ask. And while I’m not sure if recently inaugurated President Donald Trump heard the protesters’ message, I do know one thing: He wouldn’t have been able to take a call from them.

I’ve been testing cellular phone technology for a very long time. I used to be The Washington Post’s “Can you hear me now?” guy who would head out once a year armed with cellphones from every network (there were a couple more back then).

I would spend the next several days visiting 58 sites around the region, everywhere from the Navy Yards to a Maryland shopping mall to White’s Ferry out in the wilds of Loudoun County. I would stop at each location and make a series of calls on each phone to a recorded line so I could monitor the call quality and success rates. The results were published in a big four-page color spread in the middle of the paper each year, complete with a map of my results and a feature I would write about my experiences on the trial.

This article was written by John Breeden II is an award-winning journalist and reviewer with over 20 years of experience covering technology and government. He is currently the CEO of the Tech Writers Bureau, a group that creates technological thought leadership content for organizations of all sizes. Twitter: @LabGuys

To read the entire article please use this link  http://www.nextgov.com/ideas/2017/01/why-relying-cellphones-terrible-idea-crisis/134847/

The untold story of domestic violence…….

We have all seen what has been happening in the media today with reports of violence against women.  The awareness of the movement #metoo has brought on a spotlight that we all once  would of had ignored. Silent voices now able to speak about their experiences.  All too often, women are afraid for their own reasons of why they don’t want to come forward with their attackers.  Because you see, their attackers are usually what holds the glue to their lives together. On the other side, not all domestic violence are women, men are also victims of domestic violence.  The definition of “Domestic Violence” is the following violent or aggressive behavior within the home, typically involving the violent abuse of a spouse or partner. Here are the alarming stats regarding violence against women and men in the US.

GENERAL

On average, 24 people per minute are victims of rape, physical violence or stalking by an intimate partner in the United States — more than 12 million women and men over the course of a year.

SEXUAL VIOLENCE

Nearly 1 in 5 women (18.3%) and 1 in 71 men (1.4%) have been raped in their lifetime (by any perpetrator

STALKING

One in 6 women (16.2%) and 1 in 19 men (5.2%) in the United States have experienced stalking victimization at some point during their lifetime in which they felt very fearful or believed that they or someone close to them would be harmed or killed (by any perpetrator).

CHILDREN

A child witnessed violence in 22% (nearly 1 in 4) of intimate partner violence cases filed in state co

TEENS

In a nationwide survey, 9.4% of high school students report being hit, slapped, or physically hurt on purpose by their boyfriend or girlfriend in the 12 months prior to the survey.[i]
About 1 in 5 women and nearly 1 in 7 men who ever experienced rape, physical violence, and/or stalking by an intimate partner, first experienced some form of partner violence between 11 and 17 years of age
30 to 60% of perpetrators of intimate partner violence also abuse children in the household.

IN THE WORKPLACE

Nearly 33% of women killed in U.S. workplaces between 2003-2008 were killed by a current or former intimate partner

Here at STAT Medical we are committed to providing education and awareness to the Domestic Violence Community.

Sources:

http://www.ojp.usdoj.gov/newsroom/pressreleases/2009/BJS10007.htm
 https://www.ncjrs.gov/pdffiles1/nij/grants/213503.pdf
 http://www.unicef.org/protection/files/BehindClosedDoors.

How many people have been victims of identity theft?

We hear it on a daily basis. Hackers, compromised integrity from a bank employee.  These are the hard facts, 17.6 MILLION U.S. RESIDENTS EXPERIENCED IDENTITY THEFT IN 2014. WASHINGTON – An estimated 17.6 million persons, or about 7 percent of U.S. residents age 16 or older, were victims of at least one incident of identity theft in 2014, the Bureau of Justice Statistics (BJS) announced today.  What do you do to protect your identity?  We are just as concerned as you.  We provide safety in all aspects of your life, Medical, Campus, Community and your identity.  Again, this becomes a priceless commodity.  Our leading competitor is twice as much and only insures you up to 2 million dollars.  Prime America insures you up to 5 million dollars for half the price.  Use this link to find out how you can protect you and your family

https://idtheftdefense.mysecuredashboard.com/login

USE ID 43HHH

Why we are setting our Goals for 2018 higher than ever!

With security in an  inconsistent world on the forefront of every ones’ mind today.  Medical Alert Devices are not longer for the elderly.  Here at STAT Medical we are working diligently to change the perception of these devices.  In this blog you will find some disturbing statistics.  That is not to alarm anyone but bring education awareness to everyone.  In this year, we will be working on a new device that will create peace of mind for the entire family.

  • Parents sending their children to college
  • Adult children that are left to take care of the elderly parents with dementia.
  • Parents with special needs children.
  • Domestic Violence victims that needs silent immediate help without their attacker seeing them reach for a cell phone.

These are the target markets that I am focused on:

  1. Campus Safety
  2. Special Needs Community
  3. Senior Population
  4. Domestic Violent

Statistics are compelling with these target markets.

CAMPUS VIOLENCE

Stats: The number of shootings increased 23 percent to 49 incidents during the 2006- 07 to 2010-11 school years.

Source: https://www.campussafetymagazine.com/

 RAPES ON CAMPUS

One in 5 women and one in 16 men are sexually assaulted while in college

More than 90% of sexual assault victims on college campuses do not report the assault

63.3% of men at one university who self-reported acts qualifying as rape or attempted rape admitted to committing repeat rapes

Source: National Sexual Violence Resource Center

SPECIAL NEEDS COMMUNITY

Roughly half, or 49%, of children with autism attempt to elope from a safe environment, a rate nearly four times higher than their unaffected siblings

Source: https://safeminds.org

ELDER CARE

  • One in four Americans aged 65+ falls each year.
  • Every 11 seconds, an older adult is treated in the emergency room for a fall; every 19 minutes, an older adult dies from a fall.
  • Falls are the leading cause of fatal injury and the most common cause of nonfatal trauma-related hospital admissions among older adults.
  • Falls result in more than 2.8 million injuries treated in emergency departments annually, including over 800,000 hospitalizations and more than 27,000 deaths.
  • In 2014, the total cost of fall injuries was $31 billion. The financial toll for older adult falls is expected to increase as the population ages and may reach $67.7 billion by 2020.
  • Source: https://www.ncoa.org/

DOMESTIC VIOLENCE

On average, nearly 20 people per minute are physically abused by an intimate partner in the United States. During one year, this equates to more than 10 million women and men. 1 in 3 women and 1 in 4 men have been victims of [some form of] physical violence by an intimate partner within their lifetime.

Source: https://ncadv.org/statistics

We will keep you updated as we progress to consistently give you and your family safety devices.

#vcblogstarchallenge

February is National Senior Care Month

We all think of February as the month to celebrate Valentine’s Day, but what you might not know is that February is also National Senior Independence Month. Living an independent lifestyle is important to many of us as we age, no matter your age, or where you live. Here are a few tips to help you stay comfortable, safe, and healthy this month and throughout the year.

Take advantage of technology

Ensure your living space is equipped with an up-to-date security system. Not only will these systems protect against theft or property damage, they can do a lot more. If your living space includes a yard or even an outdoor entrance, security devices can detect any motion nearby. The motion light sensors can help you see, as well as fend off unwanted guests.

We find that although cell phones and tablets can also contribute to safety in staying in contact with your loved ones,  it does not protect you in case of a fall or emergency. Our products can also serve as location devices and, of course, provide maps with exact location with our GPS trackers and fall detection. STAT Medical has many other suggestions about the types of technology that benefit seniors living independently. Check out our products website  here.

 

Make a few upgrades

If you don’t already have grab bars in your bathroom, install them! Whether you need them or not right now, they are always handy and can accommodate any layout or design. Also, check the banisters on your stairs. They can come loose from years of use and pose a risk.

Dark hallways or a dark closet? Motion sensor stick-on lights might solve the problem. Making these upgrades will make a world of difference!

Fall Risks

Make sure you have a clear pathway in your home.  Tripping hazards such as area rugs, electrical cords and tile floors that may become wet from tracking water and snow from the outside.  Also, we never think of socks as being an issue or falling, however they can be slippery on hardwood floors.  The statistics show that a fall in the senior population happens every twenty minutes and can lead to death.  Once a fall has happened, you are more likely to fall again within 6 months.

Do you have any other tips for seniors living an active, independent lifestyle? Tell us in the comments below.